Privacy Notice

At theCoLAB, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.

This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others and how we store your personal data securely.

For clarity, theCoLAB may be data controller and data processor for your personal data under certain circumstances.

This Privacy Notice sets out your rights under the new laws commencing 25 May 2018. 

Who are we?

theCoLAB, established in 2017, was born from theCoLAB programme which supports artists working in three dimensions and included projects such as Sculpture Shock, SKULPTUR and Boyle Family’s World Series Gotland site commission. theCoLAB’s principal place of business is Exchange at Somerset House,South Wing Strand,London WC2R 1LA.

 

How the law protects you

 

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but not limited to, your consent, performance of a contract, billing and to contact you.

How do we collect personal data from you?

We receive information about you from you when you use our website, complete forms on our website, if you contact us by phone, email, or otherwise in respect of any of our services. Additionally, we also collect information from you when you sign up, enter an open call, promotion or survey or when you contact us on any other matter.

Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, server logs, device information and location information. 

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information and IP addresses. We may also keep details of your visits to our site including, but not limited to traffic data, location data, and other communication data. We also retain records of your queries and correspondence, in the event you contact us.

Please be aware that any video, image, or other content posted, uploaded or otherwise made available by you onto your website, whether published content or not, is not subject to our Privacy Notice.

We merely process such data on your behalf, subject to our Terms and Conditions and you are responsible for any applicable legal requirements in respect of your content.

How do we use your data?

We use information about you in the following ways:

·      To process information that you have submitted to us;

·      To provide you with theCoLAB services;

·      To comply with contractual obligations we have with you;

·      To help us identify you;

·      To enable us to review, develop and improve theCoLAB website and services;

·      To provide customer care, including responding to your requests if you contact us with a query;

·      To detect fraud and to make sure what you have told us is correct;

·      To carry out marketing and statistical analysis;

·      To review job applications;

·      To notify you about changes to our website and services;

·      To provide you with information about events, exhibitions or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

 

We do not collect or process sensitive personal data such as race, ethnic origin, physical or mental health, political or philosophical views or sexual orientation. We will never sell, rent or exchange your details with any other organisation.

 

Retention periods

We will keep your personal data for the duration of the period you are signed up to receive information or services from theColab. We shall retain your data only for as long as necessary in accordance with applicable laws.

In the event of un-subscription, we may keep your data for up to 7 years after you have notified us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We may also keep it for research or statistical purposes. We assure you that your personal data shall only be used for these purposes stated herein.

Your rights

In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

Our Privacy Notice shall be made clear to you at the point of collection of your personal data.

You have the right to ask us not to process your personal data for marketing purposes. If you choose not to receive marketing communications from us about our products and services, by notifying us on: projects@thecolab.art

We will not contact you for marketing purposes unless you have given us your prior consent. You can change your marketing preferences at any time. 

Links to other sites

theCoLAB may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information that is supplied on these sites will not be within our control and we cannot be responsible for the privacy policies and practices of these.

Where we store your personal data

We follow accepted ISO standards to store and protect the personal data we collect, including the use of encryption if appropriate.

All information you provide to us is stored on our secured servers within the EEA. Your information may be transferred to and stored in a country outside the EEA in relation to provision of the services. The laws in these countries may not provide you with the same protection as in the EEA; however, any third party referred to above outside of the EEA has agreed to abide by European levels of data protection in respect of the transfer, processing and storage of any personal data. By providing your data to us, you agree to this transfer and storage. However, we will ensure that reasonable steps are taken to protect your data in accordance with this privacy notice.

As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Liability

We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions. 

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.

Contact us

Please e-mail any questions or comments you have about privacy to us at projects@thecolab.art 

Your right to make a complaint

You have the right to make a complaint about how we process your personal data to the Information Commissioner:

https://ico.org.uk/concerns/